I have ITZcash card number S000 3181 3473 and its expiry date is 20/02. I bought it of the value of Rs 900.00 for playing Playwin, online gaming. Now I have a balance of Rs 430.00 and under the Guidelines/orders of RBI, company stopped its utilization in playwin games.
I emailed to company to refund my balance of Rs 430.00 but daily correspondence with them from 12th Sept onward, all in wast. They ask me to utilize this balance in Mobile recharge, I tried it on BSNL but do not work. I tried it on tatasky payment but do not work. When contacted them, they could not satisfy me rather asked to make a call on their number which is STD number and I gave them my number to call but they stopped replying me.
I searched Google to find a legal authority to complaint but could not find that too.
So can this forum help me???
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