EXCESS DEBIT
We have taken platinum / Diamond category for 1 year w.e.f. 27th March. The amount agreed between us is Rs. 47014/- inclusive of service tax.
We had paid an advance of amount Rs. 23, 507/- & balance of Rs. 23, 507/- will be deducted in 6 EMI of Rs. 3918/- each through ECS (Till October), but after that also they had done fraud & taken 6 more ECS through our current accounts.
That means Rs. 23, 507/- more (excess they had taken), we had called so many times but in vein & also sent numbers of email at: [email protected] but didn’t received any response of all the email, every time u sent the email your received auto response message “We have received your e-mail. Thank you for writing to us. This query will be tracked through the subject line and we request you not to change the subject line for future correspondence. We shall revert to your Query within 48 working hours. Should we require more time for further Co ordination, we will keep you informed.”
Can the forum help to get back us our excess money?
As accounts department of Just Dial transfer our call to customer care executive & they said u have to talk to marketing people regarding the refund, as such company never gives any refund till date to any customer, u can check various online portal regarding the complaint against us (refund of money)
One Ms. Komal Shah is there, as her instant only we had taken the service of just dial her mobile number is 976965858 & Mr. Amit Joshi M) 9987538569 who had came to take the payment & sign the document
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