Dear Sir,
I have been using Sony Ericsson K810i since long and has been satisfied with the function of the mobile. Recently, when i visited your authorised service station for a small complaint (keypad servicing/repairing) i had to wait for about 20 minutes at your reception counter. Because of your software wherein the person at reception counter has to fill up so many details that one has to wait for at least 15 to 20 minutes. isn;t it waste of time for a customer as well as for the working people? can't we make it so simple to increase the efficiency of your employee as well as to save the precious time of your consumers?
I do not intend to serve this as a complaint but at the same time I would sincerely wish that your kind self would look into the same and would make such an efficient alternative system so that many people can save their time and more importantly you can also increase your work efficiency and attend more consumers at the same time.
I do consider Sony as one of the best in the world and one would never thought of such delay especially at your authorised service station.
Thanking you in advance for your kind co-operation.
Regards,
Rolesh Shah
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