Dear Sir/Mam,
I just want to bring this problem to you. My Consumer id is 19608, and i have taken connection from Kalpana Gas agency (No.33, RPC Remco Layout, Service Road, Opp. BTS Bus Depot, Vijayanagar 2nd Stage, Bangalore 40- Phone Number-080 23201744, 080 23141555, 080 23209122). I booked my cylinder through computer booking 20 days back and when enquired over phone after 5 days we were told that it was booked now and would be delivered within another 5 days. There was no answer when asked about computer booking done previously. If computer booking is not taken into account, then why do we have it as an option? Contacting agency member over phone for booking is another big problem. It’l be either engaged or no response. Even after all these, though booked over phone since 15 days we have yet not received the cylinder. I am writing to you because we are facing this every time we book a cylinder. So request you to take immediate action on this and hope we will receive gas cylinder ASAP.
Expecting some kind of action.
Thanks.
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