Dear Sir,
This is with reference of Kent RO system complaint regarding poor service by technical staff. We are using Kent RO system at our office, RO system is failed to purify the water repeatedly. Now it has totally stopped purifying the water. We registered an urgent complaint with customer care department of Kent at its Noida (UP) office. Executive assured that their technician will attend the complaint within 24 hours. Despite everyday calling and reminding, answer is same that someone will attend by the evening but noone turns for service.
Now even after one week there is noone to check the machine. It seems that Kent RO is totally focusssed on sales and all the false promises are being done to cheat the customers. Once the product is sold out, customers like helpless victims of salesperson.
We'll never recommend this company product to any other customer.
Damn negative and worse service example by Kent RO System for reference complaint no. 364003.
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