KENT RO WATER WATER PURIFIER
NO FREE SERVICES SINCE INSTALATION OF KENT RO WATER PURIFIER

SIR, I HAVE PURCHASED THE KENT RO WATER PURIFIER FROM M/s MUNNA LAL & SONS, JALANDHAR CANTT. THE SHOPKEEPER TOLD ME THAT SINCE THE KENT COMPANY HAVE SERVICE CENTER AT PATHANKOT, FREE SERVICES WILL BE AVAILABLE TO ME, EVEN IF IT IS INSTALLED AT PATHANKOT. I CONTACTED THE SUB-DISTRIBUTOR AT PATHANKOT AND THEY INSTALLED THE SYSTEM. BUT THEY REFUSED TO SERVICE THE WATER PURIFIER, BECAUSE WE HAVE NOT PURCHASED IT FROM THEM.

I HAVE CONTACTED THE SERVICE PROVIDER AT JALANDHAR AND THEY ASSURED US TO DO THE NEEDFUL, BUT AFTER ONE AND HALF YEAR OF PURCHASE, NO FREE SERVICE IS PROVIDED.