I booked a consignement through Blazeflash courier on 16.11.2007 against docket no. *290655362. The shipment was not delivered till now 06.01.2008. while the parcel is not return to shipper. After that i am trying to trace that shipment through blazeflash customer care and booking office but till now there is no satisfy answer while the customer care not picking the phones. The total correspondance is as:
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From: DELHI CUSTOMER CARE
Date: 1/2 2:19:44 PM
To: Naresh Kumar
Subject: Re: Re: Re: Consignment missing
SIR, WE WILL CHECK AND REVERT SOON.
REGARDS,
RENU C
&-- Original Message &--
From: Naresh Kumar
To: DELHI CUSTOMER CARE
Sent: Wednesday, January 02 1:43 PM
Subject: Fw: Re: Re: Consignment missing
Sir
Why are you not giving the reply?
Regards
Naresh Kumar
&&-Original Message&&-
From: Naresh Kumar
Date: 1/1 1:09:34 PM
To: DELHI CUSTOMER CARE
Subject: Fw: Re: Re: Consignment missing
Dear
Till now I am waiting for the reply.
Regards
Naresh Kumar
&&-Original Message&&-
From: Naresh Kumar
Date: 12/25 1:05:29 PM
To: DELHI CUSTOMER CARE
Subject: Fw: Re: Re: Consignment missing
&&-Original Message&&-
From: Naresh Kumar
Date: 12/25 1:04:04 PM
To: Naresh Kumar
Subject: Re: Re: Consignment missing
I am still waiting for your reply. Give the tentative time to resolve this problem.
Regards
Naresh kumar
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From: Naresh Kumar
Date: 12/25 11:03:55 AM
To: DELHI CUSTOMER CARE
Subject: Re: Re: Consignment missing
THE DETAIL OF BOOKING OFFICE IS:
MR. SUDHIR
NEW SHIV ENTERPRISES
GEETA BHAWAN
SONIPAT-131001
M. 09215331872
REGARDS
NARESH KUMAR
&&-Original Message&&-
From: DELHI CUSTOMER CARE
Date: 12/25 10:53:51 AM
To: Naresh Kumar
Subject: Re: Re: Consignment missing
SIR, PLEASE LET US KNOW THE NAME & ADD. OF THE BOOKING OFFICE FROM WHERE IT WAS BOOKEKD.
REGARDS,
CSD, DELHI.
&-- Original Message &--
From: Naresh Kumar
To: DELHI CUSTOMER CARE
Sent: Tuesday, December 25 10:49 AM
Subject: Re: Re: Consignment missing
Till now I has not been received any answer or consignment.
Regards
Naresh Kumar
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From: DELHI CUSTOMER CARE
Date: 12/22 12:05:56 PM
To: Naresh Kumar
Subject: Re: Re: Consignment missing
SIR, THIS CONSIGNMENT REMAINED UNDELIVERED AS THE CONSIGNEE REFUSED TO ACCEPT IT. HENCE, IT WAS RETURN BACK TO ORIGIN ON 19.11.07 VIDE MANIFEST NO. 647211 / 01. PLEASE KEEP IN TOUCH WITH YOUR BOOKING OFFICE.
REGARDS,
RENU C
340
&-- Original Message &--
From: Naresh Kumar
To: DELHI CUSTOMER CARE
Sent: Friday, December 21 11:46 AM
Subject: Fw: Re: Consignment missing
&&-Original Message&&-
From: Naresh Kumar
Date: 12/19 6:45:33 PM
To: DELHI CUSTOMER CARE
Subject: Re: Consignment missing
Dear Sir
The Air way bill no. *290655362 on 16.11.2007 and the receiver's Address
Mr. Amit Kumar
M/s. Horizon Systems and comm. Pvt. Ltd.,
#157, Sector-13, Main Market Urban Estate,
Karnal-132001
Ph. 0184-2200401
Mobile: 9896457800
The parcel contents Microsoft windows - 03 nos. Value was @13000/- INR each (39000/- INR total).
Regards
Naresh Kumar
&&-Original Message&&-
From: DELHI CUSTOMER CARE
Date: 12/19 4:05:37 PM
To: Naresh Kumar
Subject: Re: Consignment missing
Sir, we require details of the pkts. in the below format for taking up the issue with our concern branch office for early reply :-
1. Consignment Note No., Date of booking, Parcel or Dox.
2. Receiver’s full address and phone nos. for each of the consignments.
Regards - Blazeflash Customer Care, Delhi-55.
&-- Original Message &--
From: Naresh Kumar
To: [email protected]
Sent: Tuesday, December 18 9:30 AM
Subject: Consignment missing
Dear Sir
I have booked a consignment on dated 16.11.2007 to karnal under c/no. 290655362. But till now the parcel is not delivered. Please give the status about that the value of parcel was Rs.13000/-. I am waiting for your reply. A quick action will be appreciated by me and that will be the proof of your best service. If the parcel is missed then what will be the procedure for claim. Please give the answer.
Regards
Naresh Kumar
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