Kmart
Cashier named Liz

Hello, today i went to Kmart in Somerville, MA. The cashier was so rude i almost walked out. If i didnt really need the items i had and if i had not been standing in line for about 20 minutes i would have. She was ringing up someone in front of me who had a spiderman scooter that didnt have a upc number. She called toys and waiting for them to come down. They finally came down and the lady esplained to her that she had the same problem with the scooter yesterday. So they contacted a manager and then the clerk and the customer proceeded to go back to toys. This whole time the cashier is holding up the line. I said to her you cant just void out her sale and ring us up, and with an additude she said NO! Now she didnt have a upc to ring up the scooter so what was in the register that she couldnt void? i worked in customer service for over 15yrs and would never think about treating a customer like this. The store was so crowded and there were not enough cashiers and that seems to be the problem all the time. I love the store and the products and of course the prices but i dread going threw the cashiers cause there is always a problem.

Company: Kmart
Country: India

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