Kotak Mahindra Bank
Worng non maintnance charges

Dear Sir/madam,

As per subjuct, I, Rakesh Kumar, A/c no. 01720120039750, Opened with kotak mahindra bank, the account opening time your reperntative Mr. Prashant Saini, Asst. Manager, Mobil no. 09873916544, told me that, this account is zero balance account, there is no any charges by bank. He is insure that for the same. But now bank was charged me minimum balance maintenance chareges. I am trying to contract with Mr. Prashant Saini, on mobile & at the branch but he is not pickup any calls & not meet at branch. I am also request in CP Branch (New Delhi-110001) for the reverse the charges. But yet no any response by bank, Bank say me that this account is not zero balance account, it means Mr. Prashant make the froud on behalf of kotak mahindra bank. I am maintaly hareshment by this period. I am also mail to costmur care service on line but there is no any response.

It is my request you that, please reimburse all the charges in my account as soon as possible as per your reprentative Mr. Prashant saini commited with me at the time of accout open.

thanks & regards.

Rakesh Kuma