KSRTC
Problem in REFUND

I had booked in KSTRC BUS Service from KODIAKANAL to BANGALORE on 16th Aug departure time 18:47, trip CODE 1847KDKBNG

First BUS Tyre got puncturted after the GHAT section was completed, he replaced the type and started the journey. Once again at 2 AM in the middle of the night the BUS BROKE DOWN completely.

The Driver in the BUS approached the passengers and told BUS is broke down and that you may take any BUS and go to bangalore and that your tickets would be refunded once raeach bangalore by SHANTINAGAR BUS STOP.

All the passengers were dumped into any bus of KSRTC which was comming to bangalore like donkeys. Passengers had no other choice than come by standing or kneeling.

After we come to bangalore and approach SHANTINAGAR BUS DEPO they say that the tickets will not be refunded because you have come by KSRTC buses.

But my compliant is that we had payed and booked for sitting and not come standing and dumped into busses like donkeys.

Is there any justice to common man in INDIA. Is KSRTC friendly when it comes to disaster handling. Is there some one listening...

Company: KSRTC
Country: India

  <     >