Hi All,
I bought 7 day vacation plan from Lander Management Pvt Limited Chennai last year with the promise that there would be no exchange fees and free boarding will be provided.
The problem started last month when I thought of executing my vacation plan. I kept calling Lander guys everyday to get my vacation confirmed. After repeated calls for a week, I was told that my vacation date is confirmed and I booked my train tickets.
Till then I didn't receive any confirmation e-mail or post. So I kept enquiring for few days. Suddenly few days back they told me to pay extra Rs. 2250 to get my plan confirmed.
Don't know from where this extra fee came out. They told this one is exchange fees. Earlier at the time of purchase, I clearly got it confirmed that there is no exchange fee for Fort Chanwa Luni resort if time share purchased through Lander.
As I was eagerly waiting for the vacation, I made up my mind and agreed to pay Rs.2250 as exchange fee.
Two days passed. Then the guy called Deepak - Manager called me and told that I have to pay maintenance fee and utility charges and the total to be paid is Rs. 6500.
I got irritated and told him there is no such thing agreed upon and not in purchase document as well. Then he (Deepak) took a twist and started calling it as exchange fee of Rs. 6500.
It triggered my anger and I told him to cancel my vacation plan and asked for re-fund. But he refused it. Then I told him to face legal action. At this point he started blaming me that I am not interested in vacation, not paying exchange fees, wasting his precious time, bla, bla, bla (funny - I paid them and making calls for 15days - no result).
That evening he called me and told me that he came with a better option and I have to pay only Rs.3950 to have vacation. Again I don't know what this fee is for. But vacation interest made me to agree. (So Rs. 3950 extra. Total Rs. 13000 approx)
Today I just browsed for Lander and hit this site. After seeing your responses I was taken aback and feared not to mess up after landing Rajasthan.
So I called Deepak to ensure other things promised will be taken care - Pick and drop from Railway station, boarding, site seeing.
He told me that my fee is for accomadation alone and nothing else - boarding, site seeing. He even started joking who will give all these for 13K.
I am totally irritated and cheated by Lander and their promises. I am not willing to 13K travel charges for just staying in a resort at Rajasthan.
So, I am cancelling my tickets and going for legal action against Lander Management Pvt Limited. Chennai.
If you guys feel that you are cheated, please join me atleast as witnesses in my legal action plan. Thanks.
You can contact me at: 9445108601 / 044-27468030.
[email protected]
Let us nail down the cheaters. Thanks.
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