LIC / Jeewan Suraksha
Maturity Amount not received

Ref :- Policy no 383025452 of LIC / Jeewan Suraksha

The above referred LIC Policy was opened on 14.1.04 at the age of 45 yrs. and maturity at 50 yrs with one time maturity payment option. The all documents required have been submitted at the parent branch (Dalli-Rajhara, Dt- Durg Chhattisgarh). But, the Branch is expressing that one declaration form is to be submitted for one time payment, which is not available at this branch and to be collected from Bhopal regional office. However, the bond / certificate "one time payment" is mentioned. I am being harrased by LIC. Please look into at the earliest.