Living media India
Payment made but denied by the authority

Wed, Dec 24 09:08 PM I have received a mail from [email protected]. In this mail it informed me as follows:

"Dear CHANDAN

Fabulous News! You have won a Phone Voucher worth Rs 3301 in our computerised system of nomination through phone numbers. You are one of the fortunate few to get it.

Winning Entry (Phone number) : 9434966944

Your Unique Phone Voucher number: D38793

Your phone voucher has been reserved for you at www.bookstoday.in/win/CHANDAN (click to claim your winnings)

This Phone Voucher entitles you to get a flat discount of Rs 3301 on purchase of a Swatch Irony Chrono Black Watch worth Rs 6300.

This rare deal can get you more than 50% discount on this luxury watch."

I accept the offer I paid through Axis Bank Secure Internet Payment system which is verified by VISA. The statements of my account shows that the amount has been debited from my account. And as there was internet error the payment occurred twice. That means I have been paid two times for a single offer. On 27/12 I sent an email to [email protected] with a request to refund one payment. On 28/12, I received a call over telephone from the concerned company to complete the payment. I astonished and request him to look into the matter. Today, on 29/12, I again received a call from the said company for completing the payment. WHen I told them that I have made the payment and the amount has been debited from my account two times, the concerned staff who called me, informed that they not received the payment. I again check my account and also check the transactions details. The payment has been completed successfully. The transaction record are

26/12 PUR/Living Media In/251208/3199.00/INR 3, 199.00 and 26/12 PUR/Living Media In/261208/3199.00/INR 3, 199.00. But the authority is declining the received of payment.

I am in a catastrophe.

Please help me.