M/s Veerjyoti Enterprises 07.01.2009
Behind IBP Petrol Pump
Opp. Panchsheel Enclave
Joseph Tito Road,
New Delhi – 110 017
Sub.: Complaint regarding almost No Service
Customer NO. 3818, R.K. GUPTA
Dear Sir,
It has been observed that the service of your company is very unsatisfactory. The telephone numbers given are never picked up. In your slip you have written that your working hours from 8.00AM to 8.00 PM whereas on personally checking the place nobody comes in your office at 8.00 AM but starts working after 10.00 AM. I would also like to inform you that there have been numerous delays in delivery of cylinders and perhaps your selling man is selling in black and depriving the genuine customers who suffers. Earlier also we have complained in last 2 years but gone on deaf ears.
We have now booked vide Sl. No. 11073 on 29.12. since then we are trying to call you on your telephone nos. but unable to get. It is almost 10 DAYS are passed but the cylinder has not been delivered. On enquiry they always assured as if they are obliging by supplying gas.
We would request you to kindly investigate and inform us why an abnormal delay for refill and delivery especially from your company and no other company having such difficulty. We would expect a written reply from you to understand real difficulty or there is mismanagement or dwindling the refills depriving the genuine customers.
Thanking you,
Yours faithfully,
R.K. GUPTA
R-30, Greater Kailash-I
New Delhi-110048
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