Dear Sir,
I m the customer of Bharat Gas vide Customer Coupon No.14694 of Varshneya Gas Agency, Firozabad for last so many years. But I have faced some problems regarding refilling of LPG. Generally agency owners used the system as like -- If delivery date of earlier refill is 28.1.10 then the next booking will be booked after 21 days of earlier refill i.e. 18.2.10, after that 11-15 days time required for delivery of LPG. Therefore the difference of one refill to another refill comes to 32 to 35 days or more. So I want to please suggest me regarding refilling period of 1st refill to another. In the meantime, I asked to Godown Incharge regarding delivery period, who has used philthy language against me and my Book had thrown on the floor and the Godown Incharge charged Rs.330/- from the customer instead of Rs.310/- for one refill. He has forced to purchase Biscuits, Tea etc. So you are requested to take necessary action against the agencyholder.
Kapendra Singh
Om Colony, Firozabad
Mobile No. 09917816347.
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