We are customers of "Chndernagar Gas Agency", Suryanagar, GHAZIABAD. The gas connection is in the name of my husband Mr. Girish Saran (C N 17584). Since last two years, harassment has started. When I book the gas the phone booking lady gives some approximate date, mostly one wk. However, the gas is not provided Within the stipulated period. When I CALL AGAIN, SHE SAYS WE HAVE NOT GOT THE GAS. You will have to wait for another 2-3 days. Normally, Since last 2 to 3 years gas is being provided to us after 10-15 days period from the date of booking. A few months back I HAD POSTED A COMPLAIN ON THIS WEBSITE. Then for last 2-3 times I GOT THE GAS WITHIN A WEEK.
Now, the current situation is the I have booked the gas on AUG 02. I WAS TOLD THAT YOU WILL GET THE GAS WITHIN A WK. TILL NOW GAS HAS NOT BEEN DELIVERED.
Now, I Would like to tell the actual practice of the delivery person of this agency. His name is SATPAL AND THE LADY HERSELF PROVIDED HIS MOBILE NO. If I complain, she says talk to him. When I talk to him He says "parchi nahin hai". In fact, he sells the gas to other people without booking and tells at the agency that "House is locked". This is not the case certainly with us. THE HOUSE IS NOT LOCKED 24 HOURS.
Please help. I am fed up of this conspiracy of the delivery man. This is being done just for selling cylindres to others for more money, thereby making his pocket heavy.
VIBHA SARAN
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