These are the chronological events regarding the servicing of Transcend T-630. The case was logged on Aug 10th Till date I have not received the defective material. I am requesting you kindly intervene and instruct the concerned to get back the serviced item.
My option is Give me the correct invoice in Indian Rupees including Service charges with spares remittance method or A Buy back scheme.
Luminous Technologies
No.11, Sulaiman Zackria Avenue,
Casa Major Road,
Egmore
Chennai-8, Ph-044 30571224.Received an reply on Aug 10th form JASON_YEN
Application Engineer, Tech Support Department
Email: [email protected]
Received an reply on Aug 10th form VIVIAN_CHEN
Customer Service Specialist, Customer Service Department
Email: [email protected]
Received a mail from on 10th Aug P.Dhanalakshmi
After repeated email I have received a mail on 31.08.09 that the material received by Chennai office
Again After repeated email I have received a mail
I have sent an request for repair or buy back scheme
Implemented but failed
Sent the defective product on 18.08.09 by professional courier docket no: 278543
Sent mail request for invoice in Indian currency and for method of payment.
I approved the for total service charge payment but never received method of payment or bank details
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