When I received this shipment on 2/19 the package was filled with MOTH BALLS and this smells awful and it has taken several washes to eliminate the odor. Why would this company place MOTH BALLS in my package? I emailed 7 Hill Human Hair about the problem an they advised me to mail material back to India. This was mailed back and I email ted the shipping label as confirmation.
The company 7 Hill Human Hair let this package sit at the post office for 1 month be fore picking up. I had to place a trace on the package with the USPS in the U.S. to get the companies attention.
Once they confirmed they had the package they gave me the excuse the owner was out of town and they could not make a decision until he returned to the office. The next communication was to tell me it would be difficult to issue the money back that I paid and I was asked to make another purchase, I declined. I advised 7 Hill Human Hair I would be filing a complaint because of the bad business as an exporter.
From my business position I have had customers complain and complain about this companies hair the hair is tangle, very dry, and shedding just from touching. The hair with the problems I mailed back to 7 Hills Human Hair Exporter and after 5 months they have not issued the money I paid to them for material. This company has poor business practices and should not be permitted to export material.
Regards,
Angela Restrepo
PH: 713-829-6960
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