SIr,
please refer the complaint i had mail to the mahindra e mail. [email protected], follows the copy of e mail i had sent, please guide me exactly wht i have to do, where to contact properly.
regards,
Pramod shinde
Vehicle: mahindra scorpio
chassis No. : maitb2han82d75549
engine No: ha84d15235
regd no. mh43v6672
Complaint: Clutch Problem
Sir,
I have purchase scorpio 21.05.08.
after 23.05.08 my vehicle clutch problem started- clutch get stuck inside and for vehicle to drive have to pull clutch paddle by two hands forcefully, vehicle get stuck on the spot, so i visited your seervice station - GMS Motors Pvt.ltd., CST, kurla - they told us that, it is problem with some bush and it is not available at that time, and they set the vehicles clutch and handed over to me,
But the same problem arises, while i was driving the vehile at the average speed on 08.06.08 suddenly the clutch got stucked on the main road, and my vehicle suddenly stoped and we meet with an accident and my bumpers smashed, by the grace of god, nothing fatal have happened. Again i had visited your same service station - they told me the new problem and told me that, some rat had stucked into your altinator and thus the systems failed and even your belts slips, and they charge me for belt setting vide invoice no. mnm-000000424 dt.09.06.08. and for the bumper they ask me to wait till insurance process, and bumper was not available.
my point is that, if my belt was sliped on suday how i had drive the vehilce to my residience from accident site, and again in the morning how the vehicle started and parked into the service station premises. I ask them the same question, but they failed to satisfied me on this ground, in this all mess, my major problem remains the same.
If i would have been on high way with a much more pace and speed, and your vehilce clutch was stucked what will happened to me and my family. you just imagine the situation.
I with this mail, ask you to give us reply at once. I was on heaven to purchase your vehicle, but now i scared to drive and even my family scared to ride with me, i am a busy man, need to drive about 100 to 200 km per day, if such a case why i had purchase your vehicle? kindly reply me at once. I want immediate action in this regards, Now my vehicle is into the service station, and i am not going to take delivery for the same untill you would have take gurantee for my clutch problem. OTHERWISE REPLACE MY WHOLE CLUTCH SYSTEM OR WHOLE VEHICLE.
Your service station ask me for a new bumper about 26, 000.00 in that, they say about 20000.00 insured, but why should i pay with my insurance, it is manufacturing fault, not my fault. I am not going to pay a single paisa, nor i can redeemed with my insurance.
Unless and untill, your reply in this regards is awaited, after that, i would think about the consumer forum.
It is a matter of me and my family's life. Reply at once.
regards,
PRAMOD S. SHINDE
[email protected]
mob No. 9869776293
28255995
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