Complaint / review / scam report
Mahindra Scorpio
Engine Malfunction and Service Centre said No Problem

I have a 2006 Scorpio SLX version (TN-02-V-4623). I was planning for a long distance family trip and so gave my car to "GMS Automobiles" which is an authorized service centre of Mahindra Scorpio. When I used my car at high accelerations, like during an overtake, the engine check light is lit. So, I had told the service centre to check what was the problem. The service centre had my car for a day, tested it with long drives and returned the car to me saying that there was NO PROBLEM and said that the light was a loose connection and replaced the sensor. Believing the service guy, took my whole family out and on the way when I was at high speed in the NH, the engine check light was lit and suddenly my engine stopped. As soon as the engine stopped, the power steering was cut off and I had to bring the car to a stop on the side with SO MUCH difficulty. Thank GOD, there was no heavy vehicle at the back, or else I cant even imagine what would have happened.

Your slogan says "With You Hamesha" BUT it was my mistake trusting you guys. I called up the service centre and he says SORRY. What would have happened if we had met with an accident?? Would a SORRY account for it???

I am planning to file a case in the Consumer Court as I have the Receipt from the Service Centre which says No Charge as there are no defects.
Author: Jefferey Rayan

Offender: Mahindra Scorpio

Country: India   State: All India

Category: Miscellaneous


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