Mail from Citibank London
Is it true or not, please confirm?

I got an email from city bank London (plc), the e- mail details are:

CitiBank London Plc

Dear Customer,

ACKNOW LEDGMENT INFORMATION REQUIRED

You are welcome to Citi Bank London. The payment Bank for BRITISH TOBACCO PROMO. We are pleased to be at your service. We are Regulated and Stipulated by the Financial Service Authority (FSA), the financial institutions that govern all financial activities in the United Kingdom.

This office have waited for your response regarding the payment of the said Charges and it seems you are not willing to effect the neccessary payment for the complete transfer of your winnings Funds.

However, if you are not willing to make the payment kindly fill this attached letter as an evidence that you are willing to forfeit your winnings so that your winning funds can be returned back to the AWARD BOARD an unclaimed fund.

Moreover, if you wish to continue with your claim process, you are thereby advise to source for fund and effect the payment.

We look forward to serving you better.