&&&- Forwarded message &&&-
From: prince charles
Date: Tue, Jan 13 at 1:41 PM
Subject: Re: Fwd: Fwd: Fwd: Fwd: urgent
To: [email protected]
Cc: [email protected], [email protected]
dear Rashmiji,
please go through all the coresspondences and please try to help for the same
dear customer care department,
ok never mind i have all the proofs with me regarding the coresspondence letters as well as all recordings with collection department and i have sent mails to all department for the same.
as you can check your revious mails also u told me and agreed that it was your mistake and you have told me to pay 14146/- rs and told that the loan will be closed i told you that after paying of the old loan then also i got calls regarding the same loan account i wont pay till i get the latest statement showing 14146/- as well as closure letter from you regarding the loan account.
i have done many complains regarding calls that i recived as well as my family members at residence for the same and resulting in outting mental as well as depression presure on us.
i have sent the copy to head noida as well as all the other ciressponce authority for the same
please when you are ready to take 14146/- along with the closure account on my name mentioning my loan account number then you can let me know then i need to go one step ahead with the complain to midday as well as ombudsman and the RBI authority
please reply for the same as earliest
On Mon, Jan 12 at 10:29 AM, wrote:
Dear Mr. Chitalia,
We refer to your email dated January 09.
We wish to reiterate and like to clarify that we do not provide payment pick up facility and we can not send an executive at customers residence or office.
We would also like to reiterate that as on date total outstanding on the loan account is Rs. 17, 871.86 and same is payable by you.
We request you to clear the outstanding and write back to us post which No Dues Letter will be issued.
We would like to express our inability in reversing late fees from your loan account.
We would also like to request you to clear your dues immediately to avoid any further charges and to avoid any collection follow up.
You may also quote the reference number 00174674303, in case you need any further clarification on the above resolution.
Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.
Assuring you of our best services.
Yours sincerely,
Manager, Client Response Unit
****************
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***************************************************************************************************************************************************************************************
Why wait for a physical statement when it is also available just a click away! Enjoy Simple & Hassle free banking by just Registering on Cardsonline and view statements upto 6 months Get FREE statements on email by just registering your email ID with us
Call 24 Hours Bank By Phone to subscribe for FREE SMS Alerts
***************************************************************************************************************************************************************************************
You may also avail the NEFT (National Electronic Funds Transfer) Facility. For making payments through NEFT, access NetBanking of the bank from where you wish to transfer the money and add your ABN AMRO Credit Card number as a beneficiary to receive the funds transferred.
***************************************************************************************************************************************************************************************
Access this URL to view the Bank by Phone numbers in your city - http://www.abnamro.co.in/consumer/directbankingservices/phone_bank.html
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"prince charles"
09/01 12:22 PM
To: [email protected]
cc:
Subject: Re: Fwd: Fwd: Fwd: Fwd: urgent
dear customer care,
what willi do with apology letter i need closure letter of the loan and secondly it is ur mistake in giving me wrong information i sm ready to pay14146/- as per your email why will i pay for the late charges it is you have done late not me
send your person with closure letter and collect thecheque
regards
hemal
On Fri, Jan 9 at 10:58 AM, wrote:
Dear Mr. Chitalia,
We refer to your email dated January 06.
We would like to inform that we have issued an apology letter and same will be delivered at your preferred mailing address shortly.
We would like to inform you that your loan account is suspended due to non payment of the dues within the stipulated time.
We would like to inform you that the total outstanding on the loan account as on date is Rs.17, 141.52.
We would request you to pay this above mentioned amount to zeroise the loan account and collection follow up.
You may also quote the reference number:00174370492, in case you need any further clarification on the above resolution.
Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.
Assuring you of our best services.
Yours sincerely,
Manager, Client Response Unit
****************
QUICK TIP
***************************************************************************************************************************************************************************************
Why wait for a physical statement when it is also available just a click away! Enjoy Simple & Hassle free banking by just Registering on Cardsonline and view statements upto 6 months Get FREE statements on email by just registering your email ID with us
Call 24 Hours Bank By Phone to subscribe for FREE SMS Alerts
***************************************************************************************************************************************************************************************
You may also avail the NEFT (National Electronic Funds Transfer) Facility. For making payments through NEFT, access NetBanking of the bank from where you wish to transfer the money and add your ABN AMRO Credit Card number as a beneficiary to receive the funds transferred.
***************************************************************************************************************************************************************************************
Access this URL to view the Bank by Phone numbers in your city - http://www.abnamro.co.in/consumer/directbankingservices/phone_bank.html
***************************************************************************************************************************************************************************************
"prince charles"
06/01 10:45 AM
To: [email protected]
cc:
Subject: Re: Fwd: Fwd: Fwd: Fwd: urgent
dear customer care,
i am sorry i wont be paying any of the amount except the amount of 14146/- as stated by you for the loan account on basis of the latest statement.
this is final .i shouldnt recieve any of the calls or anything from your place from now onwards
regards
hemal
On Mon, Jan 5 at 1:13 PM, wrote:
Dear Mr. Chitalia,
We refer to your email dated January 02.
We would like to clarify that as per the process we can not send an executive at customers place.
We wish to reiterate that as on date total outstanding on the loan account is Rs. 17, 141.52 and same is payable by you.
We would like to request you to clear your dues immediately to avoid any further charges and to avoid any collection follow up.
You may also quote the reference number 00173685788, in case you need any further clarification on the above resolution.
Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.
Assuring you of our best services.
Yours sincerely,
Manager, Client Response Unit
****************
QUICK TIP
***************************************************************************************************************************************************************************************
Why wait for a physical statement when it is also available just a click away! Enjoy Simple & Hassle free banking by just Registering on Cardsonline and view statements upto 6 months Get FREE statements on email by just registering your email ID with us
Call 24 Hours Bank By Phone to subscribe for FREE SMS Alerts
***************************************************************************************************************************************************************************************
You may also avail the NEFT (National Electronic Funds Transfer) Facility. For making payments through NEFT, access NetBanking of the bank from where you wish to transfer the money and add your ABN AMRO Credit Card number as a beneficiary to receive the funds transferred.
***************************************************************************************************************************************************************************************
Access this URL to view the Bank by Phone numbers in your city - http://www.abnamro.co.in/consumer/directbankingservices/phone_bank.html
***************************************************************************************************************************************************************************************
"prince charles"
02/01 01:47 PM
To: [email protected]
cc:
Subject: Re: Fwd: Fwd: Fwd: Fwd: urgent
dear customer care department,
let do one thing as soon as i recived apology letter from you you send your person with closure of my loan account letter and i will pay him 14146 /- inr by cheque as we have decided
please reply for the same earliest
regards
Hemal chitalia
On Fri, Jan 2 at 12:36 PM, wrote:
Dear Mr. Chitalia,
We refer to your email dated December 30.
We apologize for the inconvenience caused during your recent interaction with the bank.
We wish to confirm that your feedback has been shared with the concerned unit Manager and we assure you that corrective actions have been initiated to avoid any such recurrences.
We would request you to view this incident in isolation and not representative of the services we strive to provide.
Please note that we are arranging to send an apology letter at your preferred mailing address and same will be dispatched shortly.
We wish to inform you that we have blocked your card account since payment on your loan account is overdue.
We would like to inform you that the total outstanding on the loan account as on date is Rs.17, 141.52.
We would request you to pay this above mentioned amount to zeroise the loan account.
We would like to inform you that total outstanding on your card account is Rs .17, 250.54 which is payable by you.
We would like to inform you that we are making arrangements to send hard copy of the statement at your preferred mailing address and same will be dispatched shortly.
You may also quote the reference number:00173276434, in case you need any further clarification on the above resolution.
Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.
Assuring you of our best services.
Yours sincerely,
Manager, Client Response Unit
****************
QUICK TIP
***************************************************************************************************************************************************************************************
Why wait for a physical statement when it is also available just a click away! Enjoy Simple & Hassle free banking by just Registering on Cardsonline and view statements upto 6 months Get FREE statements on email by just registering your email ID with us
Call 24 Hours Bank By Phone to subscribe for FREE SMS Alerts
***************************************************************************************************************************************************************************************
You may also avail the NEFT (National Electronic Funds Transfer) Facility. For making payments through NEFT, access NetBanking of the bank from where you wish to transfer the money and add your ABN AMRO Credit Card number as a beneficiary to receive the funds transferred.
***************************************************************************************************************************************************************************************
Access this URL to view the Bank by Phone numbers in your city - http://www.abnamro.co.in/consumer/directbankingservices/phone_bank.html
***************************************************************************************************************************************************************************************
"prince charles"
31/12 10:39 AM
To: [email protected]
cc:
Subject: Re: Fwd: Fwd: Fwd: Fwd: urgent
dear sir,
everything is correct but why i have to keep repaeting same thing agagin and again that please send me the hard copy of latest statement showinf full and final payment 14146/- as mentioned in your earlier email and take the cheque i am very much clear i will pay 14146/- asmentioned by you when i will get hard copy of the statement showing 14146/- of the latest month
i do not want after paying the money agagin ur people will call and abuse me and tell me that i will japp you and see you and all that stuff i do not want to deal like this.
please i am telling you please send the latest month statement of loan account stating 14146/- and take the cheque
if you have stopped and blocked my card it is you who is lossing i a clearly telling you that i have more better cards and good bankers whoi doesnt talk to there customers for payments like you do though it your fault.
you should send me appology letter on behalf u talk rudely is this proper banking
regards
hemal
On Tue, Dec 30 at 2:41 PM, wrote:
Dear Mr. Chitalia,
We refer to your email dated December 26.
We apologize for the inconvenience caused during your recent interaction with the bank.
We wish to confirm that your feedback has been shared with the concerned unit Manager and we assure you that corrective actions have been initiated to avoid any such recurrences.
We would request you to view this incident in isolation and not representative of the services we strive to provide.
We wish to inform you that we have blocked your card account since payment on your loan account is overdue.
Please note that the credit card statement is dispatched to your preferred mailing address on every statement date.
We are having the copy of the statements of account mailed to your email id i.e [email protected]. You will receive the same by a separate mail.
We request you to validate your mailing address maintained in our records and update us in case of a change. You may also specify a landmark which could facilitate the statement delivery.
Address on our records -
CHITALIA HOUSE 3RD FLOOR 274/276
DR CAWASJI HORMUSJI STREET DHOBI TALAO
MARINE LINES, MUMBAI
400002
Your statement is generated on the 15th of each month and the payment due date is 20 days hence. If you do not receive the statement within seven days of the statement date, please do inform the Bank.
We will like to inform you that Late Payment Fee is charged if either there has been no payment or a payment less than the EMI amount is received by the payment due date.
We express our inability to reverse any charges on your loan account.
We would like to inform you that the total outstanding on the loan account as on date is Rs.17, 141.52.
We would request you to pay this above mentioned amount to zeroise the loan account.
We would like to inform you that total outstanding on your card account is Rs .17, 250.54 which is payable by you. The account is suspended due to non payment of the dues within the stipulated time.
Therefore, we would request you to clear your dues immediately to avoid any further charges post which we will review request for card activation.
You may also quote the reference number:00172555556, in case you need any further clarification on the above resolution.
Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.
Assuring you of our best services.
Yours sincerely,
Manager, Client Response Unit
****************
QUICK TIP
***************************************************************************************************************************************************************************************
Why wait for a physical statement when it is also available just a click away! Enjoy Simple & Hassle free banking by just Registering on Cardsonline and view statements upto 6 months Get FREE statements on email by just registering your email ID with us
Call 24 Hours Bank By Phone to subscribe for FREE SMS Alerts
***************************************************************************************************************************************************************************************
You may also avail the NEFT (National Electronic Funds Transfer) Facility. For making payments through NEFT, access NetBanking of the bank from where you wish to transfer the money and add your ABN AMRO Credit Card number as a beneficiary to receive the funds transferred.
***************************************************************************************************************************************************************************************
Access this URL to view the Bank by Phone numbers in your city - http://www.abnamro.co.in/consumer/directbankingservices/phone_bank.html
***************************************************************************************************************************************************************************************
"prince charles"
27/12 12:00 PM
To: [email protected]
cc: [email protected]
Subject: Re: Fwd: Fwd: Fwd: Fwd: urgent
dear customer care,
i havent made the payment it is you have created the problem .i am ready to make the payment but what i asked was at to your email u had mentioned me to make a payment of 14146/- rs which i am ready to pay what i asked was the hard copy of the statement which u are not providing me because of your person abusing for the payment i dont want after paying 14146/- they call me back for rest of the payment left.
according to me if i am making the payment i need a hard copy of 14146/- rs so without delayying the time send me the latest statement of the said amount and i will pay the bill at the spot and secondly what do u think of your self that no one is your boss you are saying me to pay now 17000 aprox are you nuts.
please look in to this matter urgently and revert me as to what to do as then i need to go to ombudsman for all this query
till last month i have made all my card payment i wont pay from this month as you have closed my credit card .please look in to this also
regards
hemal
On Sat, Dec 27 at 7:43 AM, wrote:
Dear Mr. Chitalia,
We refer to your email dated December 24.
We apologize for the inconvenience caused during your recent communication with the bank.
We wish to confirm that your feedback has been shared with the concerned unit Manager and we assure you that corrective actions have been initiated to avoid any such recurrences.
We wish to inform you that we have blocked your card account since you are overdue on your Easy cash loan account.
Please note that your loan account has been overdue and you have to make a payment of Rs. 17, 141.52 against loan account and payment of Rs. 17, 250.54 against card account and write back to us post which we will preclose the EMI's and we will forward a request to review your card account for activation.
You may also quote the reference number 00172173852, in case you need any further clarification on the above resolution.
Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.
Assuring you of our best services.
Yours sincerely,
Manager, Client Response Unit
****************
QUICK TIP
***************************************************************************************************************************************************************************************
Why wait for a physical statement when it is also available just a click away! Enjoy Simple & Hassle free banking by just Registering on Cardsonline and view statements upto 6 months Get FREE statements on email by just registering your email ID with us
Call 24 Hours Bank By Phone to subscribe for FREE SMS Alerts
***************************************************************************************************************************************************************************************
You may also avail the NEFT (National Electronic Funds Transfer) Facility. For making payments through NEFT, access NetBanking of the bank from where you wish to transfer the money and add your ABN AMRO Credit Card number as a beneficiary to receive the funds transferred.
***************************************************************************************************************************************************************************************
Access this URL to view the Bank by Phone numbers in your city - http://www.abnamro.co.in/consumer/directbankingservices/phone_bank.html
***************************************************************************************************************************************************************************************
"prince charles"
12/24 01:35 PM
To: [email protected], [email protected], [email protected]
cc:
Subject: Fwd: Fwd: Fwd: Fwd: urgent
dear sir,
i have cleary mentioned in all my mails that i will pay 14146 /- as soon as i will get latest statement of the said amount in my loan account no 7777 7777 7199 8548 and also i had mentioned that you people have blocked all my other abn amro cards card nos are 5425 0513 0508 8758 and 5425 0513 0508 8782 though i have been paying the amount on this card regularly .i was suprised that because of your mistake i have to stop using the other ABN AMRO credit cards .it is ok as i have other credit cards last time i wrote a letter that if my cards are not started on urgent basis i will not make any of the payments though i made last months payment but this months i am sorry i wont be making the payments as i have told you that it is all your mistake.
i haven't received reply from the bank regarding my complain of abusive language spoken by your person for which i have already sent you the CD as well as copy on email.
i am also very much upset by the way the bank behaves i am a genuine customer are you behave with them like this and people who are real genuine cheaters you favor them
no problem from today i am stopping all payment of ABN AMRO credit cards and loan account from your company and if anyone come for collection at any of my locations i would surely take a strict action as according to you i haven't made any complain regarding the recording but if same happens i will surely forward it to all concerned department.
please look into this matter and resolve i will making the credit card payment only after my credit card get activated again.
regards
Hemal Chitalia
&&&- Forwarded message &&&-
From: prince charles
Date: Sat, Nov 22 at 11:34 AM
Subject: Re: Fwd: Fwd: Fwd: urgent
To: [email protected]
Cc: [email protected], [email protected]
dear sir,
as i have mentioned that i have sent the complain to noida branch along with the CD of all emails and the recording but haven't received any reply from them also yet regarding the same till then u promised that no one will call at your place regarding the payment and i told you that i will wait for the week and if no one calls i will pay but yesterday someone called me regarding the payment at my residence and also received the letter stating me that we have blocked your primary card for non payment of loan account and you have to pay 16690/- rs urgently.
now tell me what to do this something will happened after paying 14146 that u need to pay 2500/- more .i am sorry to say but now i will paying all the money in the consumer court as well as u have to give them the answer about the rough behavior your person has behaved and clearly telling me i will see you and all that.
i am sorry to say but if i don't received this rely as well as reply from the noida ABN AMRO i will froward this CD to the RBI as well OMBUDSMAN at Nari man Point with all recordings and the emails where i am asking since first email me to give me official statement of 14146/-.
if you do not answer me you need to answer to them and if them also then u need to answer this email letter to head of abn ambro New Zealand and the consumer court.
regards
Hemal Chitalia
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This message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and delete this message from your system. Any unauthorised use or dissemination of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. ABN AMRO Bank N.V, which has its seat at Amsterdam, the Netherlands, and is registered in the Commercial Register under number 33002587, including its group companies, shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. ABN AMRO Bank N.V. (or its group companies) does not guarantee that the integrity of this communication has been maintained nor that this communication is free of viruses, interceptions or interference.
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This message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and delete this message from your system. Any unauthorised use or dissemination of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. ABN AMRO Bank N.V, which has its seat at Amsterdam, the Netherlands, and is registered in the Commercial Register under number 33002587, including its group companies, shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. ABN AMRO Bank N.V. (or its group companies) does not guarantee that the integrity of this communication has been maintained nor that this communication is free of viruses, interceptions or interference.
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This message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and delete this message from your system. Any unauthorised use or dissemination of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. ABN AMRO Bank N.V, which has its seat at Amsterdam, the Netherlands, and is registered in the Commercial Register under number 33002587, including its group companies, shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. ABN AMRO Bank N.V. (or its group companies) does not guarantee that the integrity of this communication has been maintained nor that this communication is free of viruses, interceptions or interference.
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This message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and delete this message from your system. Any unauthorised use or dissemination of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. ABN AMRO Bank N.V, which has its seat at Amsterdam, the Netherlands, and is registered in the Commercial Register under number 33002587, including its group companies, shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. ABN AMRO Bank N.V. (or its group companies) does not guarantee that the integrity of this communication has been maintained nor that this communication is free of viruses, interceptions or interference.
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This message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and delete this message from your system. Any unauthorised use or dissemination of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. ABN AMRO Bank N.V, which has its seat at Amsterdam, the Netherlands, and is registered in the Commercial Register under number 33002587, including its group companies, shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. ABN AMRO Bank N.V. (or its group companies) does not guarantee that the integrity of this communication has been maintained nor that this communication is free of viruses, interceptions or interference. &&&&&&&&&&&&&&&&&&&&&&&&&
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This message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and delete this message from your system. Any unauthorised use or dissemination of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. ABN AMRO Bank N.V, which has its seat at Amsterdam, the Netherlands, and is registered in the Commercial Register under number 33002587, including its group companies, shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. ABN AMRO Bank N.V. (or its group companies) does not guarantee that the integrity of this communication has been maintained nor that this communication is free of viruses, interceptions or interference.
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