We have purchased one A-star lxi model from Ganpati Motors in the month of March. The vehicle was booked in Jan; the vehicle was not delivered to us at given promised time as well as dealer misbehaved with us. Then only we decided to service our car in Nagpur as our relatives stay there, we had done our 1st free servicing as per the service manual schedule. The 2nd free service was to be done in the month of August and we reached Nagpur for the same, on 3rd August morning 9.30am. The Nagpur Dealer said us that your second and third service has been already done in Ganpati Motors and all the detail was explain to us by Nagpur Dealer. As we had not done any servicing in Bhilai i.e. Ganpati Motors, than how did it happened we didn’t understand, our servicing started in Nagpur Dealership by 3 pm after complaining to your helpline number 1800 1800 180. Since we were blind that what is actually happening, but we got our car 2nd free serviced done by Arya Cars with no complaints.
But we are not at all satisfied with Ganpati Motors service as they have harassed us very very much. So we request you to kindly look into the service of the ganpati motors as we have suffered a lot, may be some other customer too get this type of treatment, which will bring a very wrong impression about Maruti and Maruti Products?
Hope our request will be considered.
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