Sir/Madam,
I had buyed a car (Maruti Omni (HR-26-AN-0561)) from Vipul Motors Gurgaon (in the month of September – 2007). But from the first day onwards it has shown many problems (mainly in missing and pick-up). But the servicers in Vipul Motors do not solve the problem. After every few kilometers it stops. From 6/01/08 it has been taking in Competent Automobiles (Gurgaon). Again & again it had been taken for service on the following dates:
06/01/08, 14/02/08, 26/03/08, 18/04/08, 15/06/08, 16/06/08, 22/07/08, 02/08/08, 1/09/08, 20/09/08, 26/09/08, 27/09/08, 20/10/08, 22/10/08, 25/10/08, 5/11/08.
But it shows the same problem. On 5/11/08 the service men at competent automobiles opens all the parts of the car including silencer, gear, carburetor etc. and drop it back leaving all the parts opened saying that parts are not available at the showroom. When the parts would arrive we will call you. I had also complained to service in charge on 24/10/08 (complain number: 20081029), on 3/11/08 (complain number: 20081107), on 6/11/08 and on 13/11/08 about the problem but there is is no response till date. Please take immediate action about my problem else I will take legal action.
Thanking you
ANIL KUMAR GUPTA
Contact no: 09312386495, 09212801722.
Email id: [email protected]
[email protected]
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