DEAR SIR,
I am having Maruti Wagon R number- MH04DB-3227, which i have purchased on dated 6th april.
This car i have purchased from Laxmi Cars At Meera Road.
On dated 20th april 08 we are going to Shirdi via Nashik and at 39 kms milestone of shirdi left the car clutch was failed. then i called up nearest dealer Ms Shaan Cars Nashik.
After 2hrs the co representative arrived at the destination and towed my car to nashik say arround 52 kms which they have charged 8rs /km.
Ms shaan cars have changed clutch plate and [ressure plate both on dated 21st april and the total bill i paid rs 4800, because they have not considerd the failure in warranty.
Being as an automobile engineer i can check my self whther the component can be considerd in warranty or its a failure due to override.
i am still not fully conveinced about the logic given by Shaan cars nashik technician as the clutch was override. the reason i can look as my cars has been used in one year only 15000 kms because i am travelling almost 25days outside of mumbai then when i have time to use my cars. isnt it correct?
Moreover if they wanted to change clutch plate then they should change clutch plate only why they have changed pressure plate which cost me extra. logic given to me is it is set supplied by maruti and can not be sold alone.i ask why? they answered maruti company policy.
If you want samples i can send to you alongwith the charges Ms shaan Cars nashik have chaarged me.
Waiting for sutable reply.
Regards.
Deepak Agrawal.
mumbai-
09821922196/022-26861015.
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