To Whom Ever it may concern,
I own a Maruti Alto LXi, last month i gave it for a general service to Kalyani Motors despite my Car was in a very good condition. I had one dent on the Bonnet and a damaged Bumper. Once i received my Car from the service i was very unhappy. I noticed the problems with my car which were not there when i gave the Car for Service.
My Car now has a issue in Wheel Balancing, my car moves left when i hold the steering wheel straight. The answer given by the engineer is that the buttons of the wheel are not proper and the same needs to be replaced. But i did not had this issue when i gave the car for servicing. And my Car has been giving some humming noise and some unusual noise while i am driving.
I escalated the issue to the AGM Kalyani Motors and even she was not helpfull. She orderd her engineer to look in to the vehicle but the engineer returned the vehicle back to me with no solution, and he suggested me to change the tyres and use some oil mixed with the petrol. I have spent more than 5000.00 Rs and got nothing in return except problems.
Do Maruti is running short of experts to fix such issue. Or i request Maruti Udyog to show me a service station where the problem can be solved.
And also i would like to know what is the procedure to reclaim my amount back which i have spent on my car.
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