I having read/seen your ad "BACHAT MERA ADHIKAAR! SUBHIKSHA MERA ABHIMAAN" ventured into buying medicines from your outlet at Mulund west (N S Road). I had initially on two earlier occasions sent my son for purchasing medicines. However on third occasion he was reluctant to go contending that the salesman tells him that the medicines requested are not available in the store.
I, having read in your website about R Subramanian chain of retail outlets ventured into buying/seeing myself about my son's compliant. Well i had the misfortune of facing your salesman Mr Prashant who upon my enquiring about the first three items in the list told me one after the other that they are not available. Thereafter i showed him the list and asked him which medicines out of these are available. Without looking into the list he conveyed that none of the medicines in my list were available.
Thereafter i went to the back office where the person again told me without looking into the list that the medicines are not available. Upon which i told him that having opened the medical outlet basic medicines should be made available. He asked me to leave the list and come back after two days & handed over the list to prashant. Mr Prashant noted the medicines & asked my Name, Tel No. & impolitely told to me to revert back after three days. I was also not given the local contact tel nos of Subhiksha & was directed to your office located somewhere near Ruia College, Matunga.
Well this is all for your claim of "ABHIMAAN". If the trend continues i will not be surprised if this retail chain will be one of the fastest to close down by carrying on wonderful sales staff like Prashant & Co.
Goodluck to you & keep it up!!!
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