Respected Sir,
I Kalgutkar Saish Policy Holder No:1200600193189 Of Metlife Insurance.
Metlife have not Udated their system, on 25th May i visited Metlife Borivali Branch, But they didnt Take my Payment. The problem was that they say i have aready made the payment. But i confirm that i didnt have made the payment.
On 2nd June I recv a letter for matlife Banglore that i have to make the payment. On 3rd June i made the payment at Metlife Borivali Branch. Check no:814231.
I waited till 15th July i didnt recv any Renewal Premimum Receipt. It was huge problem and they were not able to give me my Recepit.
Now i got 2 Premimum Receipt stateing that I have made the Payment and other state that My payment is Due on 30th May.
But i explaned that i have made the Payment. BUT THEIR SYSTEM SHOW THAT THE DATE ON 30TH MAY.
I am having tough time now because of their problem, They have to up gard thier system.
I am realy worried that Metlife is not performing Good.
I have repetedly send Email on [email protected],
and calling on 18004256969. From 15th July till today they say Give us time give us time.
They say that if i send a request for Receipt i will get the Receipt in 2 days.
But i am trying this thing for 5 odd days now same thing again and again give us time, give us time.
I am realy worried that in my Death they will not give my Family the Insurance Money.
I dont have any trust on Metlife Now. If they pay with us like this.
My request is to pls look into this matter and help me if possible,
I remain,
Your Failtfull.
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