Mobile
Haven't Got My Phone Back After It Was taken Box, Bill & All for 2 years Now

I had purchased a Motorola V 220 from a dealer at Fifth Avenue, Brigade Road Bangalore, The dealer runs his store under the name Fono Mobiles at the above mentioned location and also at the address given below.

Fono Mobile

Category:

Mobile Phones

Address:

#17, Indo Dubai Plaza

Ground Floor

Rest House Road

Bangalore G.P.O.

Bangalore -560001

Landmark: Near Brigade Road

Phone: 080-41121611, 080-25581188, 080-41122479

Mobile: 9886102786

Contact Person: Mohammed Saleha

5 months after the purchase my phone dint work fine and I had to take it back to him asking for it to be serviced. He gave it back after a week saying it was fine but it dint work after 2 weeks. So 2 weeks later I take it back to him to get it serviced. [ I had a one year guarantee on it]

This time he took the phone and asked me to get the bill and the box of the phone and pay up Rs.700/= so that he could send the phone back to the Motorola company and ask for a replacement and told me it would take a month.

Altogether 7 months since the purchase my phone was all but good. And then 3 months later he kept saying the same thing. Just 2 months to go for the guarantee period and I still dint get my phone back .. New or old!

I got back there only to find he wasn't available whenever I went there and he wouldn't answer my calls no matter how many different numbers I call from.

Its been 2 years but in vain. I only have the service slip with me because he took the bill saying it was necessary to get a replacement.

I had to travel all the way from electronic city leaving behind all work [i'm a doctor my schedule is so tight and it was tough without a phone-- despite explaining this he dint even give me a spare phone and nor did he give me the old phone back] I need justice. I need to be compensated for all the loss of time and money and relief in any form that the court decides because of the trouble I have gone through.

I have never had problems with any of the commodities and besides I had purchased many phones from him but this time he swindled me clear.