I have taken Tata Indicom mobile and Sim Card from Mobile store (Gandhinagar sector-21, Gujarat). I submitted all the required documents to the Mobile Store officer. My connection gets started within 3 hours. BUT AFTER 4-5 DAYS MY NUMBER IS DISCONNECTED BY TATA INDICOM AS THEY HAVE NOT RECEIVED THE DOCUMENT FROM MOBILE STORE OFFICE. When i have inquired about it to TATA INDICOM customer Care, i know that Mobile Store person has not submitted my document. And when i called to MOBILE STORE person they are telling me to resubmit the Photograph and they are telling that I have not submitted the Photograph, but now i am in Bangalore how can i submit the Photograph and its not my mistake they have lost My Photograph due to which i got big trouble.
From last one week my mobile is disconnected and that is because of MOBILE STORE officer mistake.
The three of the officer working in the MOBILE OFFICE store don’t have knowledge of the Price of the Phone also. After 1/2 hour they told the price of the Phone which i want to buy.
I don’t know when my connection will get started.
0 comments