I booked the ticket for my father and mother aged 80 and 75 years old to Dharwad for journey Dtd 26 Feb. My parents boarded the bus at vashi at 11-30 PM, witch was to arrive at vashi at 10.30 PM.
The details of volvo bus is as below:-
Bus no:- 8898 From VT to Hubli. Dtd 26-02
Arrival at Vashi :- 11.25 (supposed to arrive at 10.30 pm
Seat no :-5 And 6
I requested the driver to stop the bus if my father requests for toilet, as my father is facing problem of prostate glands. At vashi the driver agreed to my request but stopped the bus after around 30 minutes after his request/s. Finally my father forced to urinate in bottle while traveling at night.
My self with all my family members, friends (around 50 persons) travelling in VRL buses since 12 years from mumbai. This is my kind request to your management to tackle this type of situations in future & instruct the bus staff to assist senior citizens. Or otherwise you will loose your regular passengers in futures.
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