I took a Reliance Net Connection No. 9330032385
Due to personal reasons I decided to close the connection and lodged a request at the customer service on 15th February, 09, request no. 89160339 to stop the connection and I was promised that I would be billed till that day and not for the entire billing period.
But my connection was not stopped and I was billed for the entire month. I then went to the sodepur reliance world and I was told that my request is in process and it would be adjusted.
One month passed and still when my connection was disconnected I was forced to again lodge a request on 14th March '09 and spoke with Prabir & Debashish with request no. 91876596 telling why they are delaying for closing my connection and keeping on charging me.
I was billed for the following periods.
Bill Period
25-01 to 24-02
25-02 to 24-03
25-03 to 24-04
Total amount billed Rs 1133 .
When I wanted to close the connection in the month of February it was not done and My connection was closed in the month of April. Why should I pay for their negligence.
Even after that I have been constantly harassed by people over phone and a person also visited my residence in my absence and now a advocate letter has been send to me that if I don't pay the bill I would be initiated suitable legal proceedings against me.
AMIT KUMAR DHUR
C/8 402 PEERLESS NAGAR
27/F B T ROAD
KOLKATA – 700114
WEST BENGAL
09339127700
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