I Abhinav Kishore is a resident of Sarojini nagar and currently using internet service of MTNL Plan : 256Kbps on phone no.24103634 for around 10 months, earlier the services were not satisfactory but since last 5 months they have become worse which has caused me and my family a lot of problems the speed as my plan should be 256 Kbps which is 100Kbps, sometimes it takes hours to connect to the internet on complaints regarding there matter the executive of the toll free no. 1504 sometime says its due to the modem, some times say due the LAN, but no one has come to see or repair the modem or LAN since 5 months sometimes they ask me to contact the area manager on 26885500 who most of the times doesn, t picks the phone or whenever someone picks the phone they give me someother no. like 26876466 who just clearly says this is not me work call on the earlier no. to seek help. I think MTNL rather than launching 3G services, IPTV etc Mtnl should see whether they should concentrate on their prevailing services.
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