I regret to bring to your kind notice, my sad experience with getting an
MTNL internet connection installed at my home.
I had registered for an MTNL Broadband connection on 13 January.
After making repeated phone calls, i got the connection installed on 25th
February.(i.e. after more than a month)
Then on 10th March, the connection got disconnected.
From that day onwards till today, nothing has been done about it.
I have made many complaints but the internet connection has not been
restored.
When called, the reply I get from the official is, "i dont know when ur
problem will be solved. Im not a docter. Dont call me again and again"
I have'nt even used the internet for two weeks.
Please look into the matter and arrange to get the internet restored at
the earliest.
I would also like to khow wheather the monthly charges towards the
internet connection would be proportionately discounted for the no. of
days the internet was not working.
Looking forward to hearing from you and thanking you.
Dr. Ravin Sharma
Ph No. 27010576
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