I regret to bring to your kind notice, my sad experience with getting an MTNL internet connection installed at my home. I had registered for an MTNL Broadband connection in the month of May.
By the day lf Installed connection it is not working properly. Anytime, the connection got disconnected.
From that day onwards till today, nothing has been done about it.
I have made many complaints but the internet connection has not been restored and working properly in full swing.
When called, the reply I get from the official is, "Every time when I visited personnaly to the conecerned area office they said that very soon the probelm will be sort out by our engineers.
I have'nt even used the internet for one week regulary in one go. Please look into the matter and arrange to get the internet restored at the earliest.
I would also like to khow wheather the monthly charges towards the internet connection would be PROPORTIONATELY DISCOUNTED FOR THE NUMBER OF DAYS THE INTERNET WAS NOT WORKING.
TODAY IN MY ABSENCE A TECHNICIAN FROM MTNL OFFICE CAME... BUT THE SPEED IS NOT THERE... HE ONLY START MNTN.IN SITE TO MY PARENTS, WHO ARE NOT AWARE ABOUT ANY COMPUTER APPLICATIONS.
While on working on gmail eveytime THE ERROR SHOWN IS AS UNDER :-
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BUT WHEN I GO TO ANY OUTSIDE CYBER CAFE, IT IS RUNNING IN FULL SWING WITHOUT ANY PROBLEM OR IN SPEED.
Looking forward to hearing from you and thanking you.
VIRENDRA KUMAR VATS
Ph No. 011-25321669 / 9910083757
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