I have taken a MTNL Broadband connection since the last 3 months. I have put in several complaints regarding non establishing connection. I was told that as soon as I start my modem & my PC the connection would start automatically but it doesn't. I have to every time run the setup to establish the conection which takes almost 20 - 25 minutes. I have also called their technitian but they just check at their center and say that there is no problem in the telephone line. I had also requested a change in the telephone wire from the junction box, which might be a cause of non connection on the first instance. Everytime I call up the complains dept. of MTNL the just keep on giving me the com[plaint number but there is no action done on the same. I have also booked a complain and the complain number is 5960. I had trusted that MTNL would give me the best of services but my trust has been broken.
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