MTNL
Faulty broadband connection

To,

The Principal officer,

Mahanagar Telephone Nigam Limited

New Delhi

Dear Sir,

Sub.: Complaint for faulty telephone/ Boradband No. 22621736

This is to inform you that I am availing your telephone and broadband facility at above said number since last one year. Initially I was satisfied with the service provided by your organisation as my phone/ broadband was working properly. However I am struggling a lot since last 15 days with your organisation to get repair of my faulty telephone/ broadband. I have contacted to the person deputed to attend call in following manner:

Contact No. Complaint No. Date

22622198 519 25th July

23356666 27th July

23356666 5293 29th july

22622198 465 30th July

23356666 8106 31st July

I do not understand how much time your organisation takes in repairing faulty broadband, which is not working since last 15 days. I am suffering a lot as I have looses substantial amount due to non working of my broadband connection. Please depute any professional qualified person, who can sincerely resolve the problem I am facing from non-cooperative staff, employed in this MTNL office.

With regards,

R.K. Agrawal

9312603480