MTNL GARUDA- MUMBAI
NON UPDATION OF PAYMENTS MADE THROUGH CHEQUE

Respected Sir

I am fedup of calling the people at the MTNL office in BANDRA KURLA complex for my payment updations.

No one picks up the call at any number. I have been trying to call the account officer as well but to no avail. Some 2 to 3 payment of my MTNL GARUDA BILL (Pnone no 22943437) which I made through cheques have not yet been updated.

I was instructed to send a FAX of my bank statements as a proof of my PAYMENTS. I have sent the faxes twice at 3 different numbers 2 months ago. But nothing has been done for the same.

Also 1 fax was sent through the MTNL customer care centre at NAUPADA, THANE (WEST) to the DAO.

Even after that noone bothered to update my payments.

I went to the CHARAI, THANE (West) office of MTNL but still noone helped me.

I have been running from pillar to post to get my payments updated.

Now even after paying the bills my INCOMING n OUTGOING is barred.

Kindly Help me. N see to it that some serious action is taken for this DERELICTION OF DUTY.