MTNL Mumbai-Landline
Line outgoing barred even after paying bills

Hi,

My telephone outgoings were barred even after paying the bills online on 18th March 09 for which I had even received a receipt from mtnl on my e-mail id. On visiting the nearest MTNL office on 21st Mar 09 and showing the receipts, I was assured that my phone connection would be restored the same day. However even today i.e 22nd Mar 09, my tel outgoings remains barred.

I have been facing such unprofessional behavior from MTNL for too long. Is there any way to initiate a legal proceeding against MTNL and also how much viable that option would be in this case.

Please advise.