Hi,
I have subscribed to MTNL BroadBand services, but since almost a month I am not able to use the net, as it is not working.
I have mailed the issue to the area managaer of rohini (My address is 24 A, Dena Apartment Sector 13, Rohini, Delhi 110085).
Though there was immediate prompt from his side, but to his and MTNL's dismay, my fault has not been rectified till date.
Kindly do the needful.
landline No: 011-27552257
Name: Ankit Gulati
Mail Chain followed.
DE (O/D) Sector-9 : Pl look into problem and get it fixed today.
&-- Original Message &--
From: ankit gulati
Date: Wednesday, April 29 1:19 pm
Subject: Re: URGENT: Complaint regarding Internet Connection
> Hi Again,
>
> If this all is not possible from MTNL's Guys, Kindly let me know the
> procedure to get rid of this broadband Service.
>
> Thanks.
>
> On Wed, Apr 29 at 1:14 PM, ankit gulati
> wrote:
> > Hi,
> >
> >
> > I got attention, this morning, thanks for that.
> >
> > But the guys who visited us this morning, replied &--gt; we have a
> faulty> windows XP installed.(I would advise kindly bring in your
> LAPTOP and connect
> > to the internet with our modem)
> >
> > One of them said this modem will work with LAN CARD, which is
> not there in
> > my PC.
> >
> > But still he was not sure that it will work. Though it should
> work properly
> > with USB drive, as it was working earlier.
> >
> > The cos t of LAN CARD and the installation charges were Rs150
> Rs100.>
> > Just wanted to know whether we will be provided the receipt for
> this.>
> > Kindly look into the matter personally.
> >
> > An early action is earnestly required.
> >
> >
> > Thanks & Very Best Regards,
> > Ankit Gulati
> > Mob: 919990461660
> >
> > On Tue, Apr 28 at 3:17 PM, wrote:
> >
> >> Pl get attended immediately.
> >>
> >>
> >>
> >>
> >>
> >>
> >> &&&- Forwarded message &&&-
> >> From: [email protected]
> >> To: [email protected]
> >> Date: Tue, 28 Apr 14:45:14 0500
> >> Subject: Fwd: URGENT: Complaint regarding Internet Connection
> >&g t;
> >>
> >> Thanks
> >> With regards
> >> MTNL Internet Helpdesk
> >> T.No. 1504/22221504
> >>
> >>
> >>
> >>
> >>
> >>
> >>
> >>
> >> &&&- Forwarded message &&&-
> >> From: ankit gulati
> >> To: [email protected]
> >> Date: Tue, 28 Apr 15:09:01 0530
> >> Subject: URGENT: Complaint regarding Internet Connection
> >> Hi,
> >>
> >> This is the complaint regarding the internet connection
> pertaining to the
> >> the landline no. 011-27552257.
> >>
> >> Internet is not working since 10th of April'09.Probably the
> problem is of
> >> faulty MODEM.
> >>
> >> Kindly repl ace the one.
> >>
> >>
> >> I have already registered a complaint on 1504, but it got
> cleared without
> >> the conscent of the owner of the connection and without even
> rectifying the
> >> fault.
> >>
> >>
> >> Kindly do the needful, and prevent me from escalating the
> issue to higher
> >> authorities or to the consumer forum.
> >>
> >>
> >> Expecting the best of services from your side.
> >>
> >> Address: 24-A, Dena Apartment, Sector 13, Rohini, Delhi 110085
> >>
> >> landline: 011-27552257.
> >>
> >>
> >> Yours Faithfully,
> >>
> >> Ankit Gulati
> >> Resident of above mentioned Address.
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