I am a victim of cheating and fraud by naaptol.com. I purchased a mobile Videocon V1750, Orderno. 260542, by online shopping from Naaptol.com in advance payment of Rs. 7990.00. on 29.03.2010. I received the shipment on 08.04.2010. When I opened the courier, I found that the seal of box is broken, all the inner components were opened and there were lots of marks on the mobile set. It was a used set and a 2 GB memory card was missing. When I called at the given customer support number (9223516148), after several calls and lot and lot time keeping me in hold they told me that they will give me a address where I have to send the mobile set, and they will replace the set, but even after calling them for 5 times and investing my lot of time and energy I didnt received the address, everytime when they talk to me, they said that they will give me address in 5 minutes.
I request you to please do the needful to make my hard earned money get back with the return of this used mobile set.
Also suggest me how to nail Naaptol.com for this fraud.
Thanking you
with regards
Mahendra
9971797455
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