ACER India
Acer does not restore factory settings. You have to buy the OS software again

Two weeks ago, I bought an Acer Aspire Laptop 5745G that came with Windows 7 pre-installed. For our project reasons, I had to install Windows XP 32 bit on it. Once installed, I realized that I can not get the Nvidia graphics card to work. So I called the acer support. The transcripts of the acer support staff is located here:

1. http://holla.freeshell.org/acer-chat.html

2. http://holla.freeshell.org/acer-chat-16-jul-html.html

The summary of the story is that they will not restore your OS if you accidentally deleted or formatted your machine.