I have travelled many a times through Neeta Volvo and every now and then there have been some problems that i have faced with them.
1) I had booked a ticket from Dadar to Pune for Neeta Volvo their people took us a kilometer away from the ticket booking counter and to my surprise it was some other bus service (not even a volvo) this is really pathetic. When i complained they gave me a simple answer "I don't know ask the guy from whom you booked the ticket". I did not even had the time to go back and complain as bus was about to leave in 5min.
2) Their employees are really very rude and ill-educated. For them they rule the world. Even when i called to one of their call centre services they do not answer properly and cut the phone in middle of the conversation.
3) Some of their buses are in a really bad conditions. I remember in one of the bus exhaust fumes were coming inside which is really very dangerous and people who are not aware exhaust emits carbon monoxide which can be a reason for some ones death.
I can see a lot of complaints lodged against this service but still people are facing same problem everyday, I would like to know has any actions been taken or our complainst are going through deaf ears.
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