Dear Customer Service Manager,
Reference to my below e-mail, yesterday I have received further sms from Axis Bank as below :
" Your AXIS Bank credit card xxxx6699 has been despatched via BLUEDART vide AWB # 44125016961. Contact local BLUEDART if undelivered in 72 hrs."
I have not applied for any credit card of your bank. Means you have generated my application
of your own and forcing me to receive the same.
This is the last warnig. If you don not withdraw the card immediately I will take legal
action against your bank with State Consumer Forum.
Regards,
Nilambar Mongal.
&-- Original Message &--
From: "nilambar mongal" To:
Cc: ; ; ; ; ;
Sent: Tuesday, April 29 6:25 PM Subject: Unwanted AXIS BANK CREDIT CARD
Dear Customer Service Manager,
Please go throgh the below long communication where I forced to spend a lot
of my valuable time.
After the below episode on 25th April I received one sms from AXIS Bank
as below :
" Dear Customer, Your credit card application with ref no 1365383 has been
approved and credit card will reach you shortly- AXIS Bank Credit"
May I Ask you :
1. Where this ref no got? Is AXIS bank has generated the same to disturd
people?
2. Do you have any policy that any how you will try to introduce credit card
to persons who has not applied or interested at all?
I am strongly telling you if without my concent any AXIS BANK credit card
will reach me then I will take strong action against your bank through State consumer
forum.
Please reply per return mail.
Regards,
Nilambar Mongal
Dy. General Manager (R&D)
Nicco Corporation Ltd
Cable Division.
Mobile no. 09903617642
> ======================================================
> &-- Original Message &--
> From: "Credit Card Enquiries"
> To:
> Sent: Friday, March 21 7:45 AM
> Subject: cs123Re: cs 106 Re: cs 107 Re: ANNUAL FEE / JOINING FEE OF AXIS
> BANK CREDIT CARD [REF:27390614673]
>
>
> Dear Sir,
>
> We refer to your e-mail dated March 17 to
> Customer. [email protected].
>
> We wish to inform you that we have forwarded the request to the concerned
> department for the cancellation of your Credit card with the service request
> number 209869.
>
> Kindly allow us 10 working days.
>
> For any further assistance or clarifications, please write in to us or call
> us on our 24-hour customer service help line numbers [18604258888 (From BSNL
> or MTNL landlines) / 022-25261201].
>
> We assure you our best of services.
>
> Thank you for writing to us.
>
> Regards
> Customer Service Desk
> AXIS Bank - Credit Card Center
> cs123
>
> &- Original Message &-
> From: [email protected]
> Sent: 17-Mar 14:02:37
> To: [email protected]
> Cc: [email protected]; [email protected];
> [email protected]; [email protected]; [email protected];
> [email protected]
> Subject: cs 106 Re: cs 107 Re: ANNUAL FEE / JOINING FEE OF AXIS BANK CREDIT
> CARD
>
> Dear Sir,
> Please go through my last e-mail on 13th March at 6.20 PM where I have
> written
> my final decision. If you are unable to understand the meaning please call
> me.
>
> Please note that this is my last e-mail before sending the necessary
> documents to the State consumer forum where I have already discussed the
> matter.
>
> Thanks and regards,
> Nilambar Mongal.
> 09903617642
>
>
> &-- Original Message &--
> From: "Credit Card Enquiries" To:
> [email protected]>
> Sent: Monday, March 17 10:42 AM Subject: cs 106 Re: cs 107 Re: ANNUAL
> FEE / JOINING FEE OF AXIS BANK CREDIT CARD [REF:24663615763]
>
>
> Dear Sir,
> We refer to your e-mail dated March 13 to
> [email protected].
> Thank you for writing to us and regret the delay in our response.
> We value your relationship with our Bank and would request you to reconsider
> your decision regarding cancellation of your Credit Card.
> We would really appreciate if you don't cancel your credit card & continue
> with the relation.
> For any further assistance or clarifications, please write in to us or call
> us on our 24-hour customer service help line numbers [18604258888 (From BSNL
> or MTNL landlines) / 022-25261201].
> Regards
> Customer Service Desk
> AXIS Bank - Credit Card Center
> cs 106
>
>
> &-- Original Message &--
> From: "nilambar mongal" To:
>
> Sent: Thursday, March 13 6:20 PM Subject: cs 107 Re: Fw: cs 107 Re:
> ANNUAL FEE / JOINING FEE OF AXIS BANK CREDIT CARD [REF:22814668007]
>
> Dear Sir,
> I am ready to use the card. But I am not ready to pay any ANNUAL FEE /
> JOINING FEE. It should be free like other bank credit cards.
>
> Please accept it first and send me a Rs. zero statement and sms to my
> mobile. (Till now I have not used the card). After that I will start using
> the card.
>
> Please confirm per return mail.
> Thanks and regards,
> Nilambar Mongal
>
>
> &- Original Message &-
> From: [email protected] Sent: 13-Mar 12:44:43
> To: [email protected] Cc: [email protected];
> [email protected]; [email protected]; [email protected];
> [email protected]; [email protected];
> [email protected]
> Subject: cs 107 Re: ANNUAL FEE / JOINING FEE OF AXIS BANK CREDIT CARD
>
> Kind attn. : Customer Service Manager
>
> Dear Sir,
> I have clearly mentioned that I am not ready to pay any amount against the
> card which
> is imposed to me without prior information.
>
> You have replied against my first e-mail. After that you become silent. I am
> only receiving
> auto generated received note.
>
> I am receiving sms and statement from your bank against the credit card dues
> for which
> I am not at all responsible.
>
> Please reply and take necessary action to stop the same otherwise I will
> forward the details to State consumer forum who will take the necessary
> action against your bank.
>
> Thanks and regards,
> Nilambar Mongal.
>
>
> &-- Original Message &--
> From: nilambar mongal To: customer services Sent: Saturday, March 08
> 1:47 PM
> Subject: Fw: cs 107 Re: ANNUAL FEE / JOINING FEE OF AXIS BANK CREDIT CARD
>
>
> Please note my Axis Bank Credit Card No. : 4718 6101 0061 8843
> and the add-on card no. : 4718 6101 0061 8850
>
>
>
> &-- Original Message &--
> From: nilambar mongal
> To: customer services
> Sent: Saturday, March 08 11:23 AM
> Subject: Fw: cs 107 Re: ANNUAL FEE / JOINING FEE OF AXIS BANK CREDIT CARD
>
>
> Please reply to the below mail urgently.
>
> &-- Original Message &--
> From: nilambar mongal To: customer services Sent: Friday, February 29
> 1:30 PM
> Subject: Re: cs 107 Re: ANNUAL FEE / JOINING FEE OF AXIS BANK CREDIT CARD
>
>
> Kind attn. : Customer Service Manager
>
> I was told that the card was totally free and vthere were no annual fees or
> joining fees. I was not informed at all about the scheme as described by you
> in your earlier mail that the annual fees and the joining fees are adjusted
> under some schemes like free air tickets, etc. Hence, I am not liable to
> pay the amount due in the card and also not interested to use the card. So
> please cancel the card and I request you not to claim any charges or
> interest thereof failing to which I would have no option but to approach
> consumer forum to resolve the issue.
>
> With regards
>
> Nilambar Mongal
> Nicco Corporation Ltd.
> (Cable Division).
>
>
>
>
> &-- Original Message &--
> From: customer services
> To: nilambar mongal
> Sent: Sunday, February 24 1:31 PM
> Subject: cs 107 Re: ANNUAL FEE / JOINING FEE OF AXIS BANK CREDIT CARD
>
>
> Dear Sir,
>
> We refer to your e-mail dated February 22 to
> [email protected].
>
> We would like to bring to your notice that the annual fees and the joining
> fees that you pay gets refunded to you with the host of benefits with the
> card. We would like to highlight the offers available in your card as a
> follows:
>
> Gold Plus Card: Gold Plus has the following offerings:
>
> Complimentary Return Air fare Vouchers from 29 towns and cities. The same
> benefit is also available for the Add-on card, if applied. There is an
> option too for buying an additional one-way journey voucher for Rs. 2500/-.
> The deal is a steal. The details are attached in the presentation.
> Petrol Surcharge Waiver at all petrol pumps across India. Very few banks
> offer this benefit on a pan-India basis.
> Guaranteed 50% Discount across 1500 hotels worldwide including 120 hotels in
> India, by way of complimentary IBTC Silver-mini membership.
>
> All above benefits are worth over Rs. 12, 000 and is available at a one-time
> Issuing Fee of Rs. 1000/- and Annual Fee of Rs. 500/-. The Annual Fee of
> Gold Card is very competitive considering that banks charge Rs.1000/-
> for Gold card.
>
> Sl. No. Cover Type All Gold Card (in Rs.)
>
> 1. Personal Accident Cover 5, 00, 000
> 2. Air Accident Cover 20, 00, 000
> 3. Credit Shield 40, 000
> 4. Lost Card Liability 1, 00, 000
> 5. Purchase protection 40, 000
> 6. Travel Delayed Baggage 10, 000
> 7. Travel - Lost Baggage 60, 000
> 8. Travel - Loss of passport 25, 000
>
> However, we assure you the best of our services and ensure that the benefits
> are more than the amount of fees paid by you, we look forward to serve you
> in future.
>
> For any further clarification, we request you to kindly write in to us at
> [email protected] or call on our 24-Hour Customer Services
> helpline (18604258888 (BSNL or MTNL landlines) / 022-25261201). We shall be
> glad to assist to you.
>
> Thanks & Regards
> Customer Service Desk
> AXIS Bank - Credit Card Center
> cs 107
> &-- Original Message &--
> From: nilambar mongal To: [email protected]
> Cc: [email protected] ; [email protected] ;
> [email protected] ; [email protected] ; [email protected] ;
> [email protected] ; [email protected]
> Sent: Friday, February 22 7:11 PM
> Subject: ANNUAL FEE / JOINING FEE OF AXIS BANK CREDIT CARD
>
>
> Kind attn. : Customer Service Manager
>
> Dear Sir,
> Recently I have received a new Axis Bank Credit Card along with an add-on
> card.
> Card no. : 4718 6101 0061 8843 and the add-on card no. : 4718 6101 0061 8850
> After few days one statement (ref. SKY-0902-02008) was received where shows
> that due amount is Rs. 3089.90. I have not used the card at all.
>
> I am holding credit card of other banks also. As on today there is no annual
> fee
> and joining fee for any card.
>
> Please go through the below points and reply per return mail :
>
> 1. The card was issued on the basis of telephonic discussion with your
> representative.
>
> 2. Your representative committed and agreed the following :
> (a) No annual fees and (b) No joining fees
>
> 3. Discussed and opted for only one card. But were issued and add-on card
> as well on charge.
>
> 4. The first bill shows that there are joining fees, annual charges for both
> the cards.
>
> Hence I am not liable to pay the amount and any interest or other charges
> you may put.
> I request you to either reverse all the charges as mentioned above or cancel
> the cards with immediate effect, failing which I have to approach State
> Consumer Forum and if necessary to consumer court.
>
> Your earliest action will be highly appreciated.
> Thanks and regards,
> Nilambar Mongal
> Dy. General Manager
> Nicco Corporation Ltd.
> Cable Division, W.B.
>
> Mobile no. 09903617642
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