Hello there,
I am enrolled in java course at NIIT At rd Floor, Crystal Arcade, Near Navrengpura Tele Exchange, C G Road, Ahmedabad, Gujarat 380009 .First of all they asked me pay the fees in advance which i did. They (there was a girl named Monica she is academic councilor there) told me Course is going to start in 2 days, so I did pay the fees and than course did not got start for a month. literally month was wasted I am stuck with my money so they did start the so called course which was 2 days a week and still they taught me windows things for another month which i already knew. not to mention first 2 days are for introduction. than they taught me command prompt and so on.
Now after 3 months no updates and I have to leave back to home. So I requested there is noting taught yet in class I need my refund. so she said right away I may not get the refund even considering wasting my 2 month. I said I would like to talk to her manager. She said sure he will be back after 2 weeks (14 more days) so I was there to meet the manager of NIIT. Also came to know he has a another branch of NIIT in pune.
I asked Monica if I may talk to manager. Manger's office is visible from the from the front desk where I was standing. She went inside dont know what she said but than drama began Manager was showing his pictures to his kids and front desk girls for 30 minutes knowing I am waiting for him out side. He was giving me a look when I was out side of his office. than I asked another lady that I need to talk to him. After all this I was allowed to go in. that are the standards for customer service. An Absolute unprofessional way of dealing things.
Than he was so rude I told him that what all happened he told me once you have attended one class of NIIT we can not refund you money. It is not my problem. such a dumb head person behaved very rude to me as if it was my mistake to join NIIT more over they ate my 11, 000 rupees too. No refunds for anything I dont want to study where I was disrespected in front of 10 people.
StilI am looking for my refund for more than 1 month and no answer yet. nor they teaching. they had 15 days of diwali break.
I made payment on 18 th of August classes started on October 12 (excluding DOS and window which I learning I actual do supports for it. )nd still we are done with 3 chapters!!
I would like to follow up on this,
Does students have to waste their money and time this way?
absolutely unacceptable behaver with me.
Thanks,
Adi
9429517266
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