Nirmal indane gas avarampalayam coimbatore
To much delay in supply

Notice Under RTI Act 2005

D:/Ramamoorthy/150909/01 16 September

To

Public Information offficer

Senior Area Manager, Indane Gas, Coimbatore

Email: [email protected]

From

D.Ramamoorthy Customer No. MG 34198 Ph. 9842967996

No.51, Sivathangam Nagar, Vilaankurichi Road, Saravanampatti Post,

Coimbatore-641 035

Sir,

Complaint on: Nirmal Indane Gas Service, Avarampalayam, Coimbatore-641 006

When I called the agency to book refill cylinder they refused to book cylinder even after 25 days. and says Indane officials not supplying the cylinder.

1.What is your instruction regarding the number of days to book next refill cylinder? Is there any guide line regarding that?

2.They entered delivery date one, but supplied it after one week. It takes more than 35 days to get a refill. What is happening for one week? Why it is so?

3.How many connections do they have?

4.Why the billing is done one week before and delivered after?

5.Why always one phone connection at agency is always engaged?

6.Is SMS booking working?

7.Whether the supply from Indane refill point is delayed every time?

Yours truly,

D.Ramamoorthy

Copy To:

Encls.:Postal order No……………Dated…………………for ten rupees.