Nokia / 5220xpressMusic
Replacement of handset--Rahul (5220ExpressMusic)

Request for the replacement of handset

I, Rahul Punse requesting you for the replacment of handset, Details as below

Modfel :- 5220 XpressMusic

FCC ID :- PPIRM-411

IC : 661U-RM411

ESN/IMEI No. : 353662011284668

COMPLAINT :

Purchased on Sept.08 from J.M.Road, Pune

Given to service centre: Akshay care, F.C.Road, Pune

Given to care centre : 5 times

3 times nokia care & 2 times has been sent to Nokia Company by Akshay Care

Status :- Not satisfied, not able to use the handset.

last time akshay care return me the handsets by stating it is liquid damage, not repairable

My Concerned <! --smile:--><img style="vertical-align: middle;border: none;" alt="" src="engine/data/emoticons/.gif" /><! --/smile-->:&- within last ten months of span my handsets given to Akshay Care, (nokia centre) 5 times. Its tooks approx 15 days to get return back to me each time . last time I have recd. the same after 18-19 days (After my enquiary) by giving above statment.

Its gives mental haarashments to me as my total worked based on communication, I have to borrow the handset from other.

After 4th complaints Akshay care refused me for the replacement of handset,

5th Complaints :&--handset nos. Key, nevigation key not working properly... I hv demand to akshay care executive for replacement, they said once again we will forwared the handset to company for repair purpose... after my follow up on I hv come to know that handset is ready, when I visit to centre, executive told me that it is liquid damage & not repairable...

Why this is so??? on 4th time I request for replacment & next time they are giving such statment which is not acceptable... Five times giving a handset for repairing within the ten months of span, it is self explaintary that handsets is defective...

Requesting replacement of handset & please dont give me reson that liquid damage not comes under warrunty...

Company: Nokia / 5220xpressMusic
Country: India

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