Request for the replacement of handset
I, Rahul Punse requesting you for the replacment of handset, Details as below
Modfel :- 5220 XpressMusic
FCC ID :- PPIRM-411
IC : 661U-RM411
ESN/IMEI No. : 353662011284668
COMPLAINT :
Purchased on Sept.08 from J.M.Road, Pune
Given to service centre: Akshay care, F.C.Road, Pune
Given to care centre : 5 times
3 times nokia care & 2 times has been sent to Nokia Company by Akshay Care
Status :- Not satisfied, not able to use the handset.
last time akshay care return me the handsets by stating it is liquid damage, not repairable
My Concerned <! --smile:--><img style="vertical-align: middle;border: none;" alt="" src="engine/data/emoticons/.gif" /><! --/smile-->:&- within last ten months of span my handsets given to Akshay Care, (nokia centre) 5 times. Its tooks approx 15 days to get return back to me each time . last time I have recd. the same after 18-19 days (After my enquiary) by giving above statment.
Its gives mental haarashments to me as my total worked based on communication, I have to borrow the handset from other.
After 4th complaints Akshay care refused me for the replacement of handset,
5th Complaints :&--handset nos. Key, nevigation key not working properly... I hv demand to akshay care executive for replacement, they said once again we will forwared the handset to company for repair purpose... after my follow up on I hv come to know that handset is ready, when I visit to centre, executive told me that it is liquid damage & not repairable...
Why this is so??? on 4th time I request for replacment & next time they are giving such statment which is not acceptable... Five times giving a handset for repairing within the ten months of span, it is self explaintary that handsets is defective...
Requesting replacement of handset & please dont give me reson that liquid damage not comes under warrunty...
0 comments