HI,
This is Dr. B.Manikandan from krishnagiri [dt], tamilnadu, India.
Warm wishes,
this is bring to your notice, the mental agony since i have bought Nokia 5800 express music in the Jan 15th in poorvika mobile shop, pallavaram Chennai.
after purchasing my new mobile 5800 in that shop hardly after half an hour reaching home there was a streak in the display, immediately i went back to the store and they replaced new one,
again this may 17th i got display problem, and may 20th i gave it for service care in nokia care tambaram.
they told they get it delivered by June 10th, but after making so many calls, to which they did not respond, i myself travelled to Chennai, to know the fate of my mobile, finally they delivered it on July 2nd, when i got it, i still had problem and they made me wait for 4 hrs, and re installed the software, and return back to me.
when i called casually i found my display freezed.[not respond]
so, i took it back again to the nokia care tambaram, they told they need 15 days time, since they need it to verify with head office, i have also came to 5800 modal had similar problems to all those who bought it.
i have called nokia care call centre, [05-07-09 complaint num: 1-7345681471] complaint about this problem, to which they assured me solution in 2 days.
still now i have not received any intimation or information from nokia customer care,
I kindly request you, to do the needful and get my mobile, in good working condition.
MOBILE DETAILS
IMEI NUMBER 354182023298662
SERVICE JOB SHEET DETAILS
FIRST SERVICE JOB SHEET NUM : 437465550/090521/6
delivery date June 10th, but they delivered July 2nd only.
SECOND JOB SHEET NUM: 437465550/090703/10
delivery date : 20/07/09
Yours,
B.Manikandan.
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