I have a N73 music mobile and when it could not boot or switched on I took the phone to the Nokia
Service Centre and they ask Rs 3000 to correct the mistake.
My complaint is
(1) Whether these socalled Nokia Service Centre (or some franchises) charge the Nokia customers
basing on the work they do or the value of the mobile phone???
(2) Nokia sells in thousands of crores in India. But until recently they did not have a contact number for registering complaints. Even now when we talked to 30303838 they are not ready to register any complaint but simply give answer only.
Why such big MNC freely operating in India is allowed to operate in a careless manner???
They dont have a toll free number when they are making hundreds of crores as proft.
(3) When we approached a private shop to correct the problem they ask only Rs 100-Rs 125 and the
Nokia service centre is asking us Rs 3000
(4) For several other models which have been stopped by Nokia batteries are not available and they
simply say buy in a second hand market and noother way if they are not available in the grey market.
Nokia makes Indians to spend a lot of money on their mobiles but they dont care about the
their service
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